Shipping policy

Malloy Performance ships automotive parts from supplier and fulfillment locations. Product listings alone do not guarantee immediate stock. Contact us through our website contact form with the SKU or manufacturer part number, quantity, and destination ZIP when availability needs confirmation.
We offer free standard outbound shipping for website orders delivered within the contiguous 48 United States and Washington, DC. We do not ship to Alaska, Hawaii, U.S. territories, U.S. military regions, or international destinations. Any available delivery estimate is shown before payment. Freight, oversized items, special-order items, and supplier-direct shipments may require a separate shipping arrangement confirmed before you pay. Expedited services are available only when specifically offered for your order. Processing time is separate from carrier transit time. We will notify you of shipment delays and offer the applicable option to consent to a revised shipment date or cancel unshipped items for a prompt refund.
Provide a complete street address, including your unit number. We cannot ship APG-fulfilled orders to PO boxes or APO addresses. Orders using a shipping address different from the billing address may require verification. Contact us immediately about address errors. Changes after processing are not guaranteed, and any applicable carrier or supplier charges will be explained before an optional rerouting service is arranged.
Inspect your shipment promptly and keep the original packaging. If an item is damaged, incorrect, or missing, contact Malloy Performance through our website contact form with the order number, SKU, and photos as soon as possible. Please report freight or concealed damage within 48 hours so we can pursue the supplier’s claim process promptly. This reporting request does not remove rights provided by applicable law.
For truck freight, arrange delivery promptly, have an adult available, and inspect the shipment with the driver before signing. Record visible damage or shortages on the delivery receipt and take photos. If an inspection is not possible, note that fact on the receipt and contact us immediately. Do not use shipment refusal as a substitute for an authorized return. Contact Malloy Performance for instructions if there is a delivery problem. Missed appointments, storage, refusal, and rerouting may create additional documented charges; we will explain any applicable charges rather than promise a blanket refund deduction.